Southwest airlines announces new managing director ground. The iata ground operations manual igom is your definitive source for the latest industrywide standards harmonizing ground handling processes and procedures. You might not require more period to spend to go to the book start as well as search for them. Flybe limited in administration the company alan michael hudson, joanne robinson, lucy winterborne and simon jamie edel are licensed in the united kingdom to act as an insolvency practitioner by the insolvency practitioners association. We provide an exceptional diversity of products bearing worldfamous brands. Passenger handling manual guidelines by igli larashi issuu. Flybe limited in administration the company or flybe. Safety management of ground handling is one of the issues that still need followup. For decades, ground operations companies have been using a multitude of operational procedures. In some cases, you likewise attain not discover the revelation american. In each section, each theme is structured around basics that are known by all and must imperatively be followed to guarantee flight safety. Identify opportunities for applying the latest operating procedures and streamline ground operations.
The igom is procedure driven, focusing on how to do. In ramp handling, every second counts and we are 100% dedicated to ensuring that our customers tight schedules are met. First at doha international airport and then at the award winning hamad international airport, qatars new worldclass gateway to the world, qas has been delivering. A supervisor load master watches carefully so that handling is achieved according to the plan. Government title 29 cfr part 1910, occupational health and safety administration osha.
Ground facilities and services required for the planned flight are available and adequate. The report reveals a global airport ground handling services forecast from 20182028. Its then either connected to an aerobridge, or stairs are positioned at the doors. Iata airport handling manual ahm 9, basic safety requirements for aircraft ground support equipment 5, 6 22 iata airport handling manual ahm 915, standard controls 6. This presentation tal slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. They would be able to use ground handling and service level agreements slas to suit your stations, handling needs, reduce costs and provide quality. Airline ground support vehicle mounted vertical lift devices 5 8 30 u. Even while the aircraft is parked on the ground, many staff work hard night and day to ensure the safety of the passengers and the aircraft. To reduce ground hazards that affect flight safety.
Ground handling services main services provided by tav georgia, which has been organized to meet all ground handling needs of an airline company at an airport, include passenger and baggage, unit load device control, ramp, aircraft cleaning, load control and communications, cargo, flight operations, transportation, as described within the framework of iata ground handling agreement and. Hoping this extract of the iata airport handling manual will help to navigate. Ground services team is also responsible for operating aircraft pushback and headset operations for departures. Airline remark remove flight welcome to prince mohammad bin abdulaziz international airport. Prince mohammad bin abdulaziz international airport. Eatc ground operations manual egom european air transport. The aircraft is airworthy with any unserviceable equipment compliant. For convenience this latter guideline can also be found here. Kuwait dgca provides a comprehensive package of requirements dedicated for. Most ground damage incidents receive little, if any, public attention, but ground damage is a significant financial, operational and safety issue, particularly given the airline industrys razorthin profit margin.
Ground handling is sometimes provided by the airports themselves, but at most airports. For every flight operated with containerized aircraft with uld loading system, also in case of cargo trucking, for every truck where ulds are carried, stock. If you do not pass the entry test you will not be able to participate in the course. The catalyst for this article is 31st iata ground handling conference which carries the bannerglobal standards, collaboration and more are key to future of ground handling. Ghas wishing to selfprepare an aircraft incident response plan themselves should cross refer to the equivalent guideline free document on this subject produced for aircraft operators and then adapt it accordingly to gha specific requirements. Solutions and services ground handling agent incident response plan template. Murali ramachandran, ceoindia, celebi aviation, a turkish ground handling company, says since the grounding of airline operations, business has dropped by over 95%. Refusal of pax with reduced mobility nonmedevac flight 62.
Not all specific information concerning your airport can be provided in the selfstudy. Reduce risk of aircraft damages by applying common procedures. Aircraft ground handling presentation linkedin slideshare. Ground handling staff safety and flight information. Ground handling services jcar part 140 civil aviation. After an aircraft arrives, its marshalled to a parking position. Airport ground handling services market report 20182028. Qas ramp ground services team is responsible for the smooth and efficient offloading and loading of baggage and cargo from the aircraft as well as the disembarkation and boarding of passengers and crew. Johnson will be responsible for the daily operations of a team of more than 18,000 employees who work in our domestic locations across the united states. Manual american airlines ground handling manual this is likewise one of the factors by obtaining the soft documents of this american airlines ground handling manual by online. The changes would help to remove complexity and improve the customer experience by providing transparency and consistency in the air cargo supply chain. Servicing over 2,000 low cost carrier flights and 0. Aircraft ground handling is the servicing of an aircraft while it is on the ground and usually parked at a terminal gate of an airport. Ground handling is an integral part of airline operations.
Ensure that ground handling companies and airport operations comply with wizz airs safety standards at all times. Luv announced chris johnson as the new managing director ground operations effective february 1, 2018. Joseph suidan, head of ground operations at iata, sets out why the manual was created. Ground handling qatar aviation services qas has been the sole ground services provider for international airport operations within the state of qatar for nearly 20 years. Ground operations safety manual singapore changi airport. Aircraft ground handling costs within the international operating environment vary depending on a number of factors. It is also an important factor for air carriers in terms of operating costs, service levels and the image portrayed to users. As one of the leading international providers of ground handling services in accordance with iata ahm 810, fraport ground services offer the full range of services for all aspects related to aircraft. They affect the exercise of its basic market access rights. Kplusv has advised both dutch government and the aviation sector present at schiphol airport to develop projects to promote safety awareness in ground handling and incorporate this in safety management. Isago iata safety audit for ground operations is a reference manual for implementing a safety management system, risk management and a ground operations process. Ground handling manual page ii manual structure and revision v 1. Moreover, baa training is a member of the avia solutions group family an international, aviation holding company with over 30 subsidiaries worldwide. The coags cargo recommended sla has now been finalised and agreed by the aviation ground services agreement agsa group, which owns the ahm 803 ata airport handling manual.
Any goods carried on an aircraft, which are covered by an air waybill. Ground handling and flight safety basics, best practices and awarenessraising 7 readers guide this guide is divided up into three sections. The airport handling manual ahm is your definitive source for the industryapproved policies and standards covering all facets of safe and efficient ground operations. Through our modern ramp services, we deliver a wide range of aircraft handling functions, including aircraft loading and unloading, technical support functions, provision of pushback vehicles, air start units, air conditioning units, ground power units, potable water units. We have the responsibility to protect and prevent environmental contamination during the handling of. Speaking at the 31st iata ground handling conference in doha, qatar, nick careen, iatas vice president for airport, passenger, cargo and security, highlighted the need for efficient ground handling operations as an essential part of aviations efforts to meet the continuing forecasts for robust growth in airline activity. During the rendering of services, we must protect customer property and equipment from harm or damage by negligence.
Airfrance customer airline handling division pacc, currently known as airfrance ground. We must also protect the most valuable asset our personnel. With over 60 years of experience in ground handling, we are able to cater to the individual wishes of airlines. His key responsibilities include ensuring these employees. The ground operations manual gom of the international air. We create the conditions on the ground for the success of airlines above the clouds. Ground handling agent aircraft incident planning and. We offer a great variety of aviation training including ab initio training, type ratings, cabin crew and ground handling. Iata ground operations management course overview the student, upon the completion of this course would have the skill to control and supervise an airline station in a selfhandled or outsourced environment. Airport handling manual international air transport. The igom and the airport handling manual ahm are now standalone, interdependent products which are also available as combos. It contains the standard classification and numbering system. Ground handling services jcar part 140 amendment no3 effictive.
While basic handling service costs may be quite predictable, they have the potential to change on the day of operation often as a result of additional requests, a different arrivaldeparture time, andor where you end up parking on the airfield. Having a standard manual could make airlines feel more confident in a consistent service from a third party, obrien suggests. Starting from the staffs at checkin counter to the staffs who putting their hands on aircrafts for its maintenance. Ground operations are the tasks excluding maintenance that are carried out while an aircraft is on the tarmac before and after a flight. On the first day of the ars you will have to pass an entry test multiplechoice. According to the international air transport association iata, conservative estimates indicate airlines outsource more than 50 per cent of the ground handling that takes place at the worlds airports. Many airlines subcontract ground handling to airports, handling agents or even to another airline. The correct types and quantities of fuel, oil and oxygen are carried, and uplifts are recorded. Flightground ops, crewing and dispatch a forum for the people who are engaged in operational controlflight dispatchcrewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational. Iata standard ground handling agreement 2008 07 definitions and terminology 09 main agreement. Manage cost in line with budget and deliver ever lower cost operational solutions and arrangements with the growth of the airline, achieving volume based discounts. Ground power units are connected, luggage and cargo is unloaded, fresh water is replenished, toilet. Private, diplomatic and official flights a customdesigned and adaptable service airfrance ground handling responds to demand from monarchs, heads of state, politicians, celebrities, business people and customers seeking a personalized ground handling experience. Airlines still perform 50% of their own ground handling but a rising trend towards outsourcing suggests airlines are achieving cost reduction by contracting for ground handling services.